FAQ
All prices include the course and an electronic certification card. If you need to purchase an AHA provider’s manual, please notify your instructor.
You can sign up for a course under the Book Now Tab. If you have not pre-paid for your course 48 hours prior to scheduled date, your date has
not been secured.
*All courses are non-refundable*
Contact AHTA via email, phone call or text. You must cancel or re-schedule 24-hours prior to your scheduled course. If not, you forfeit your payment.
If you have not pre-paid for your course in advance, your date has not been secured.
CANCELLATION POLICY FOR BUSINESSES
To ensure a smooth cancellation process for scheduled training, we kindly request a 7-day notice via email to yolandacotton@abundanthta.com. This allows us to efficiently adjust our schedule and resources.
Please note: Cancellations with less than 7 days' notice will result in a charge for the full amount of the CPR, AED, and First Aid training course scheduled on that particular day.
You will receive an email with an e-card approximately 24-48 hours after completion of your course. This card can be forwarded to your employer and/or printed. Your certification is valid for two years. If a replacement cared is needed, email yolandacotton@abundanthta.com. There is a $30.00 card replacement fee.
Yes, we follow the Center for Disease Control and Prevention's (CDC) covid guidelines to ensure the safety of our customers and instructors.
Our instructors hold national certifications and has worked in various specialties such as Family Practice, Home Health & Hospice, Long-Term Care, Nephrology, Ambulatory Care and Peri Anesthesia. Working in such specialties has afforded real-life experiences in performing CPR.
Our class sizes range from one-on-one teaching to large, corporate groups. We understand life demands and aim to make our classes convenient and unchallenging. We offer discounted group rates.
At Abundant Healthcare Training Academy (AHTA), we strive to ensure a smooth CPR training experience for both businesses and their employees. This includes the timely issuance of CPR ecards upon successful course completion.
To expedite this process, please be aware that CPR ecards will be issued only after full payment is received. However, we understand there might be specific company procedures for handling payments. A deposit of 50% is required 1 week prior to scheduled CPR course. Please contact us to discuss reasonable options.
To ensure efficient processing and avoid additional charges, please adhere to the following payment and certification deadlines:
Payment Due Date: Invoices must be settled by the due date.
Certification Deadline: CPR eCards will be issued by the 20th day after class completion to ensure Abundant Healthcare Training Academy remains compliant with the American Heart Association.
Late Fee (15 Days): A late fee equal to 10% of the total invoice amount will be applied to balances unpaid after 15 days from the due date.
Second Fee (Days 15-19): An additional 10% of the total invoice amount will be added between day 15 and day 19 of being overdue.
Collections: Any outstanding balance remaining after 19 days will be immediately submitted for collections.
The Organization will be responsible for all collection fees, including any fees or costs Abundant Healthcare Training Academy incurred when submitting the debt for collection.
Please note that partial payments are not accepted.
At Abundant Healthcare Training Academy (AHTA), we sometimes capture photos and videos during class sessions to showcase the learning environment and positive interactions. These images and videos are used solely for marketing purposes, such as on our website or social media channels.
Opting Out
We respect your privacy. If you'd prefer not to be included in any class photos or videos, simply notify our staff before the class begins. You can do this by phone, email, or text.
By registering for a class, you acknowledge that you've reviewed this policy. However, you always have the option to opt out of being photographed or recorded.
Q: What is the minimum number of students required for on-site training?
A: There is a minimum requirement of five (5) students to schedule and hold any on-site training course.
Q: Are there extra charges for having the training at our location?
A: Yes. Two separate fees cover travel costs:
A flat $50.00 Transport Fee for equipment setup.
A Mileage Fee of $0.70 per mile, calculated using IRS guidelines for the round trip from the Academy to your facility.
Q: When is the final payment due for the on-site course?
A: Full payment for the course, including all travel and mileage fees, must be received by Abundant Healthcare Training Academy 1 week prior the scheduled course date.
Q: What happens if we don't meet the minimum student requirement?
A: If your enrollment falls below five students, Abundant Healthcare Training Academy reserves the right to cancel the course. Alternatively, you may be required to pay the rate equivalent to the minimum five-student enrollment to proceed with the training.